Privacy Policy

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Effective Date: March 1, 2022

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This Privacy Policy describes how Pivot Solutions, Int. LLC ("we," "our," or "us") collects, uses, and protects the personal information of our customers and website visitors. We are committed to maintaining the privacy and confidentiality of any personal information provided to us. By using our services and accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment information when you use our services, request a quote, or interact with us.

1.2 Website Usage Information: When you visit our website, we may collect information about your browsing behavior, IP address, device information, and other details provided by your browser or device.

1. Use of Personal Information:

2.1 Service Delivery: We use the personal information you provide to deliver our cleaning services, respond to your inquiries, and fulfill your requests for information or quotes.

2.2 Communication: We may use your contact information to communicate with you about our services, promotions, updates, or any related matters. You can opt-out of receiving promotional emails at any time.

2.3 Payment Processing: We use your payment information to process payments for our services. We ensure the security and confidentiality of your payment details through industry-standard security measures.

2.4 Internal Operations: We may use personal information for internal purposes such as data analysis, quality improvement, and enhancing our services.

1. Disclosure of Personal Information:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are obligated to safeguard your personal information and are prohibited from using it for any other purposes.

3.2 Legal Requirements: We may disclose personal information if required to do so by law, in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety.

1. Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We employ physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data.

1. Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.